> i am working with a reputed company. they must be using the licensed
> product. since i am a developer here is there any possibility of
> knowing the cis from my system i.e client or whether the cis will be
> in read me files or i have to contact the admin.
have a support contract. Oracle support is an additional cost. I know of
they will save money over time.
Remove the "nospam." from the email address to email me.
"I can give it to you cheap, quick, and good.
Now pick two out of the three" - Unknown
On May 8, 6:46 am, Brian Peasland <d
@nospam.peasland.net> wrote:
> > i am working with a reputed company. they must be using the licensed
> > product. since i am a developer here is there any possibility of
> > knowing the cis from my system i.e client or whether the cis will be
> > in read me files or i have to contact the admin.
> Just because the Oracle software is licensed does not mean that they
> have a support contract. Oracle support is an additional cost. I know of
> many companies that license Oracle and do not pay for support, thinking
> they will save money over time.
It was my understanding that if you have a valid CSI, you can register
for metalink. Having a license implies at least the minimal level of
support (ie, downloading your own patches). That's probably why they
call it Software Update License & Support. I see you can buy packages
of incident support (without updates?!), but I didn't see that you can
have a license without any support. Oh wait, I just saw the price
lists... maybe you can buy licenses without support. Jeez, you are
right Brian. I had only seen companies who let the licensing lapse.
(Looking at the Previous Offerings doc, looks like this changed March
2005).
See also http://www.oracle.com/support/policies.html
Hmmmm... "Access to OracleMetaLink is included with Software Update
License & Support, Priority Service, Production Support, Incident
Server Support, JDeveloper Support, Extended Support, and Sustaining
Support. For customers with a current Software Updates service
contract, limited access to OracleMetaLink is included for patches and
bug fix information."
(And for anyone who missed it, getting back on to support after you
let it go is expennnnnnsive, and can be impossible after certain
support expires, ie, if you are on O8, you're likely toast.)
jg
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